5bmw3 Privacy Policy

1. Who We Are and How to Reach Us

1.1 5bmw3 operates the online gaming platform accessible at https://5bmw3.net, offering casino games, sports betting, live dealer tables, fishing arcade games, bingo, and related services to players in the Philippines.

1.2 For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 5bmw3 is the Personal Information Controller in respect of the personal data of its registered players and website visitors.

1.3 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Protection Officer (DPO) at the details provided in Section 15 of this Policy.

2. Personal Data We Collect

2.1 5bmw3 collects the following categories of personal data from players and website visitors:

2.1 Identity and Contact Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (for age verification — 21+ requirement);
• Residential address in the Philippines (barangay, city/municipality, province);
• Email address;
• Mobile phone number.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID);
• Proof of address documents (e.g., utility bill, bank statement);
• Proof of payment method ownership where required.

2.3 Financial and Transaction Data

• GCash or PayMaya account reference numbers (not full credentials);
• Bank account details for transfer purposes (account name, bank name, account number);
• Debit card details (card number masked, last 4 digits only);
• Deposit and withdrawal transaction history, amounts, dates, and payment method used;
• Account balance history.

2.4 Gaming and Behavioral Data

• Game session history, wager amounts, wins, and losses;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status);
• Customer support interaction records.

2.5 Technical and Device Data

• IP address and approximate geolocation (country/region level);
• Device type, operating system, and browser type;
• Session timestamps and duration;
• Cookie identifiers and similar tracking data (see Section 7).

3. How We Collect Your Data

3.1 Directly from you — when you register an account on 5bmw3, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or update your account settings.

3.2 Automatically — when you visit and interact with the 5bmw3 website, our systems automatically collect technical and device data, including your IP address, browser type, pages visited, and session duration, through cookies and similar technologies (see Section 7).

3.3 From third parties — we may receive data about you from payment processors (e.g., GCash, PayMaya, banks) to confirm transaction status, and from identity verification service providers engaged to assist with KYC compliance. We may also receive data from PAGCOR or law enforcement agencies in connection with regulatory or legal obligations.

4. How We Use Your Personal Data

4.1 5bmw3 uses your personal data for the following purposes:

4.2 Marketing Communications. If you have opted in to receive promotional communications from 5bmw3, we may send you emails or SMS messages about new games, bonuses, and promotions. You may withdraw your consent and unsubscribe at any time by updating your account notification preferences or by contacting our support team.

5. Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012 (RA 10173), 5bmw3 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the 5bmw3 gaming platform, process your transactions, and manage your account;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and the Data Privacy Act itself;
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

6.1 5bmw3 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the 5bmw3 platform, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting and infrastructure providers, and customer support software providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Legal Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 5bmw3, our players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 5bmw3's assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy choices available to you before your data is transferred and becomes subject to a different privacy policy.

7. Cookies & Tracking Technologies

7.1 The 5bmw3 website uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function — these enable login sessions, security features, and core functionality. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to personalize your experience.
• Analytics cookies: Collect aggregated, anonymized data about how players use the platform to help us improve performance and usability. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content within the 5bmw3 platform. Used only with your consent.

7.2 You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the 5bmw3 platform.

8. Data Retention

8.1 5bmw3 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods are as follows:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR requirements and the Anti-Money Laundering Act;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLA and PAGCOR;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of consent;
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer for security or fraud investigation purposes.

8.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 5bmw3 will securely delete or anonymize it.

9. Data Security

9.1 5bmw3 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 5bmw3 platform;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that only authorized personnel can access player data;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication for administrative access to systems holding player data;
• Staff training on data protection and information security best practices.

9.2 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5bmw3 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173 and NPC Circular 16-03.

9.3 While 5bmw3 takes data security seriously, no system is completely immune to security risks. You are responsible for keeping your 5bmw3 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Protection Rights

10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 5bmw3:

10.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10.3 Withdrawal of Consent. Where processing is based on your consent, you may withdraw that consent at any time by contacting us or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11. Children's Privacy and Age Restriction

11.1 The 5bmw3 platform is strictly intended for individuals who are at least twenty-one (21) years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines. We do not knowingly collect personal data from individuals under 21 years of age.

11.2 If 5bmw3 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant authorities where required.

11.3 If you are a parent or guardian and believe that your child under 21 has registered on the 5bmw3 platform, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.

12. Cross-Border Data Transfers

12.1 Some of 5bmw3's service providers and infrastructure partners may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, 5bmw3 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations equivalent to those under RA 10173.

12.2 By using the 5bmw3 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines for the purposes described in this Privacy Policy, subject to the safeguards described above.

13. Third-Party Links

13.1 The 5bmw3 website may contain links to third-party websites or services. This Privacy Policy applies only to the 5bmw3 platform. 5bmw3 is not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Privacy Policy

14.1 5bmw3 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the platform at least seven (7) days before the changes take effect.

14.2 The effective date at the top of this document indicates when the current version came into force. Your continued use of the 5bmw3 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes.

14.3 The most current version of this Privacy Policy is always available at https://5bmw3.net/privacy-policy.

15. Contact Us & Data Protection Officer

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 5bmw3, please contact our Data Protection Officer:

15.2 If you are not satisfied with our response to your data protection inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.